Manage your billing and subscription What happened to my subscription after you removed the legacy app from the Mac App Store? Purchase a new subscription on our website You can resubscribe by purchasing a new subscription on our website. If you purchased your Dashlane subscription on the Mac App Store, we've disabled all future billing and will no longer charge you on the billing date set by your plan. Please upgrade to the latestīilling questions How do I manage my billing subscription? Sorry, your browser doesn't support HTML5 media. If you were running older versions of the now unavailable Legacy apps, they might not have the "Legacy" label. If you have both the Safari app and the old apps installed, clear any checkboxes labeled "Legacy" and select only the Safari app checkbox. The old apps are labeled Dashlane - Legacy and Dashlane for Safari - Legacy. If you have the Safari app, the app is listed as Dashlane. In the window that opens, select Extensions.In the app menu, select Safari and then Settings.To confirm that you have the Safari app installed and enabled, open your Safari preferences: Dashlane for Safari was renamed Dashlane for Safari - Legacy: Dashlane for Safari - Legacy is the now unavailable version of the Dashlane web-first experience using a Safari app extension.Dashlane was renamed Dashlane - Legacy: Dashlane - Legacy is the now unavailable version of the Safari app extension that worked with the now unavailable macOS desktop app.We renamed the now unavailable versions of the Dashlane extension using "Legacy." How do I know if I am using the Safari app? Using the web app Does the Safari app work offline?Īs long as you've previously logged in on that device, have registered the device on your account, and aren't using 2-factor authentication at every login, you can access your data on the Safari app when offline. People using Chrome and Firefox can access Dashlane with the web app. If you can't update your OS now, we know it's not ideal, but you'll need to install and use the Dashlane browser extension on another compatible browser. The latest version of macOS is always a free upgrade from Apple and can be installed on most Mac computers. If you're running a macOS version earlier than Monterey, you must upgrade your operating system to use the Dashlane Safari app. The Safari app is available for macOS devices running Monterey (macOS 12.0) or later. What are the minimum requirements for using the Safari app? In that sense, we ported our iOS app for use on the desktop. Mac Catalyst is a way to build apps that share one common codebase and can run across iPadOS, iOS, and macOS. The Safari app can feel like a desktop app, but it's essentially our iOS app running alongside our Safari extension. If you use Chrome or Firefox and want a handy way to access your logins and personal info outside your browser, we recommend creating a desktop shortcut to the web app.Ĭreate a desktop shortcut I thought Dashlane was going to be a web-first product. The app integrates with only the Safari browser, allowing people to authenticate once and access both their extension and the web app.īecause the Chrome and Firefox extensions aren't embedded with this app, people using Chrome and Firefox would have to log in separately to both their extension and the app. We designed the Safari app specifically for people who use Safari. Watch our video about installing the Safari app Why is this app primarily for people who use Safari? The app is available in the Mac App Store or through Safari Extensions. If you can't find the answer to your question here or elsewhere in our Help Center, contact our Customer Support team for help.Ĭontact us Overview Where do I get the Safari app? This article provides answers to some of the most frequently asked questions about the Safari app.
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